Privacy Policy

What Information Do We Collect?

We collect information from you when you register on our site, place an order, enter a contest or sweepstakes, respond to a survey, subscribe to a communication such as email, or participate in other site features.

When registering or ordering, you may be asked to provide your name, email address, mailing address, phone number, credit card details, or other personal information. However, you may visit our site anonymously if you prefer.

Like many websites, we use “cookies” to enhance your browsing experience and gather data about our visitors and their interactions with our site. For more information, please see the “Do We Use Cookies?” section below.

How Do We Use Your Information?

We may use the information we collect in the following ways:

  • To personalize your experience and deliver content and product offerings that match your interests.
  • To improve customer service and help us respond more effectively to your inquiries and support needs.
  • To process your transactions quickly and securely.
  • To administer promotions, surveys, contests, or other site features.
  • To send periodic emails, if you have opted in to our email newsletter. Note: If you no longer wish to receive promotional emails, please refer to the “How Can You Opt-Out or Modify Information?” section below.

How Do We Protect Your Information?

We implement a variety of security measures to ensure the safety of your personal data. Your information is stored behind secure networks and is accessible only to a limited number of personnel with special access rights who are required to keep the data confidential.

When placing an order or accessing your personal information, we use a secure server. All sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases to be accessed only as described above.

Do We Use Cookies?

Yes. Cookies are small files that a website or service provider transfers to your device through your web browser (if allowed), enabling the website’s systems to recognize your browser and remember certain information.

We use cookies to:

  • Remember and process items in your shopping cart.
  • Understand your preferences based on previous or current activity.
  • Improve our site’s functionality and services.
  • Compile aggregate data about site traffic and interaction to enhance future user experiences.

You can choose to have your computer warn you when a cookie is being sent, or disable cookies entirely through your browser settings. Please note that some features of the site may not function properly if cookies are disabled.

Do We Share Your Information with Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties, except as described below.

This does not include:

  • OnPens.com (our parent or affiliated entity).
  • Trusted third parties who assist in operating our website, conducting business, or servicing you—provided they agree to keep your information confidential.
  • Cases where disclosure is necessary to comply with the law, enforce site policies, or protect rights, property, or safety.

Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or analytical purposes.

How Can You Opt-Out, Modify, or Remove Your Information?

To update your email preferences, log into the “My Account” section and adjust your subscription settings.

To delete your online account and personal data from our database, you can:

  1. Sign into the “My Account” area.
  2. Remove your saved shipping addresses, billing information, and payment methods.

Please note: We may retain details of individual transactions for recordkeeping and customer service purposes.

Third-Party Links

Occasionally, we may include links to third-party websites for added value. These sites have independent privacy policies, and we are not responsible for their content or practices. Nevertheless, we seek to maintain the integrity of our site and welcome feedback about external links.

Policy Changes

If we update our privacy policy, changes will be posted on this page. These changes will apply only to data collected after the date of the update.

Last updated: August 4, 2025

Questions or Feedback

We welcome your questions, comments, or concerns about this privacy policy or any other aspect of our website. Please contact us anytime.

Your Consent

By using our website, you agree to the terms outlined in this privacy policy.